SMS Terms & Conditions

Valor Junk Removal

Valor Junk Removal — SMS Terms & Conditions
Last Updated: March 17, 2026

These SMS Terms & Conditions(“SMS Terms”) outline how Valor Junk Removal (“Valor”, “we”, “our”, “us”) communicates with you via SMS/text messaging. By providing your phone number on our website, booking forms, service requests, or during any interaction with our Services, you agree to the following SMS Terms.

These terms apply to all messaging associated with:
● Junk removal services
● Hauling and cleanup services
● Appointment confirmations and scheduling
● Customer support
● Service updates
● Invoices and payment reminders
● Follow-ups and service-related communication
● Occasional promotional offers related to our services1. How You Opt-In
By doing any of the following, you consent to receive SMS/text messages from Valor:
● Entering your phone number on our website or booking form
● Submitting a service request or inquiry
● Checking an opt-in box associated with SMS consent
● Providing your number during a call or consultation
● Scheduling or purchasing a service
● Requesting information about our services

This opt-in applies to:
● Appointment reminders
● Service updates
● Arrival notifications
● Customer support messages
● Follow-up messages
● Occasional promotional messages related to our services2. Message Frequency
Message frequency varies depending on:
● Your service request
● Your scheduled appointments
● Ongoing service updates
● Customer support interactions
Typical SMS messages include:
● Appointment confirmations and reminders
● Crew arrival notifications
● Service updates
● Payment reminders
● Customer support replies
● Follow-up messages
You will not be spammed.
Messages are only sent when relevant to your interaction with Valor.3. How to Opt-Out
You may opt out at any time.

To stop receiving SMS messages:
Reply:
STOP

You will be removed from SMS communications.

To resume messages:
Reply:
START
or opt back in through our website or booking forms.4. Message & Data Rates
Standard message and data rates may apply based on your mobile carrier.
You are responsible for any charges imposed by your carrier.5. SMS Delivery & Carrier Limitations
Message delivery is subject to:
● Carrier availability
● Your mobile device
● Your geographic location
● Network congestion
● Carrier filtering rules

Valor Junk Removal is not liable for delays, failed delivery, or misdirected messages.6. Supported Carriers
Messages may be delivered through major U.S. carriers, including but not limited to:
● AT&T
● Verizon
● T-Mobile
● Other regional and national carriers

Some carriers may delay or block messages for reasons outside our control.7. Information We Collect Through SMS
When interacting via SMS, we may collect:
● Your phone number
● Message responses
● Delivery confirmations
● Service-related inquiries

This information is used solely to support your customer experience and deliver requested services.

We do not sell or rent your SMS data to third parties.8. Privacy
Your information is handled in accordance with our Privacy Policy:
https://valorjunk.com/privacy-policy

This policy explains how we collect, store, and protect your data across all communication channels.9. Contact Information for SMS Support
If you need assistance with SMS-related issues, contact us:
Email: [email protected]
Phone: (757) 995-3470

Mailing Address:
900 Commonwealth Place - 1115 Suite 200
Virginia Beach, VA 23464
United States10. Changes to SMS Terms
We may update these SMS Terms from time to time. Updates become effective when posted on this page with a revised “Last Updated” date.

Your continued use of SMS communication after changes are posted constitutes your acceptance of the updated terms.